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Hotel de la Cité Carcassonne - MGallery Collection
Hotel de la Cité Carcassonne - MGallery Collection
Place Auguste Pierre Pont, Carcassonne's Medieval City, Carcassonne, France
Wonderful
148 reviews
Most popular services
Parking
Restaurant
Pets allowed
Bar
24-hour front desk
Non-smoking rooms
Internet
Safety deposit box
Spa
Free Wi-Fi
Pool
Air conditioning
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Superior King Room with Garden and Ramparts View
Guests: 2
Area: 25 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Electric kettle, Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Classic King Room with Street View
Guests: 2
Area: 22 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
Kitchen:
Electric kettle, Cleaning products, Coffee machine
View:
City view
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Superior King Room with Terrace and Garden View
Guests: 2
Area: 20 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
View:
View, Garden view
Kitchen:
Electric kettle, Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
King Suite
Guests: 2
Area: 35 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs
View:
View
Kitchen:
Electric kettle, Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Family Room with One Double and Two Single Beds
Guests: 4
Area: 28 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Carpeted, Soundproof, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens
Kitchen:
Electric kettle, Cleaning products, Coffee machine
View:
City view
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Fold-up bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Junior King Suite with Single Sofa Bed
Guests: 2
Area: 30 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Electric kettle, Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Suite with One Double and Sofa Bed with Terrace
Guests: 2
Area: 40 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Ironing facilities, Heating, Carpeted, Soundproof, Hardwood or parquet floors, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Satellite channels, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Terrace
Living Area:
Desk, Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view
Kitchen:
Electric kettle, Cleaning products, Coffee machine
Accessibility:
Upper floors accessible by elevator, Accessible by elevator
Room Amenities:
Clothes rack, Sofa bed, Socket near the bed, Feather pillow, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Access to private pool, Concierge services
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
9.2
Wonderful
148 reviews
Staff
9.41
Facility
9.46
Cleanliness
9.53
Comfort
9.63
Location
9.93
Price quality
8.69
Area Info
Restaurants & cafes
O Sheridan's
1.9 km
Barrière Truffes l'Atelier
400 m
Gcl
1.9 km
Le Petit Saint Nazaire
950 m
Cosy du Plo
950 m
Comte Roger
200 m
Closest airports
Beziers Cap d'Agde Airport
99 km
Carcassonne Airport
4.3 km
Castres-Mazamet Airport
55 km
Public transport
Carcassonne
2.1 km
Madame
8 km
Natural Beauty
Cavayere Lake
8 km
Facilities - Hotel de la Cité Carcassonne - MGallery Collection
Activities
- Spa
- Massage
- Turkish/Steam Bath
- Evening entertainment
- Beauty services
- Facial treatments
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Hand massage
- Full-body massage
- Temporary art galleries
- Tour or class about local culture
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Laundry
- Dry cleaning
- Ironing service
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Daily housekeeping
- Pet bowls
General
- Pet friendly
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Soundproof rooms
- Heating
- Hypoallergenic room available
- Smoke-free property
- Air conditioning
- Wifi in all areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
- Fruit
Pool and Spa
- Pool with view
- Heated pool
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Swimming pool
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (seasonal)
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Private Parking
- Accessible parking
Internet
- Internet
- Wifi
- Free Wifi
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Entertainment & Family Services
- Board games/Puzzles
Front Desk Services
- Invoice provided
House Rules
Check-in:
16:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Frequently Asked Questions
Check-in starts at 16:00 and check-out is until 12:00.
The property address is Place Auguste Pierre Pont, Carcassonne, France.
Guests can book room types like Superior King Room with Garden and Ramparts View, Classic King Room with Street View, Superior King Room with Terrace and Garden View and King Suite at Hotel de la Cité Carcassonne - MGallery Collection.
Paid parking is available for guests at hotel.
Guests can eat nearby at Le Petit Saint Nazaire, Cosy du Plo and Comte Roger.
Breakfast and dinner are available at Hotel de la Cité Carcassonne - MGallery Collection for €28.28 and €83.08 per guest.
Guests will find it easy to communicate at Hotel de la Cité Carcassonne - MGallery Collection thanks to staff who speak English, Spanish and French.
Guests with mobility needs can benefit from Accessible parking during their stay at Hotel de la Cité Carcassonne - MGallery Collection.
Hotel de la Cité Carcassonne - MGallery Collection offers several spa and wellness facilities, including Spa, Turkish/Steam Bath, Body wrap, Spa facilities, Steam room, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Hand massage and Full-body massage.
The area offers several landmarks, including Comtal Castle (200 m), Memorial House (Maison des Memoires) (1.2 km) and boulodrome (5.3 km), which are easily reachable from the property.
The distance from the center of Carcassonne to the hotel is around 1.4 km.
A business center is available at Hotel de la Cité Carcassonne - MGallery Collection, featuring Meeting/Banquet facilities and Fax/Photocopying.
Current prices at Hotel de la Cité Carcassonne - MGallery Collection are available after selecting travel dates.
Guests can enjoy multiple on-site dining and beverage venues at Hotel de la Cité Carcassonne - MGallery Collection, such as Restaurant, Bar and Snack bar.
Hotel de la Cité Carcassonne - MGallery Collection has a pet-friendly policy for guests bringing animals.
Hotel de la Cité Carcassonne - MGallery Collection offers several swimming pool facilities, including outdoor pool (seasonal), pool with view, heated pool and fenced pool.
Hotel de la Cité Carcassonne - MGallery Collection can assist with organizing transfers to and from the airport.
The accommodation provides a range of entertainment activities, including Evening entertainment, Temporary art galleries and Tour or class about local culture.
Board games are available at Hotel de la Cité Carcassonne - MGallery Collection as an indoor activity option.
Guests can get from Carcassonne Airport to Hotel de la Cité Carcassonne - MGallery Collection in approximately 5 minutes by car.
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